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Frequently Asked Questions

Frequently Asked Questions

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Becoming a Subscriber

How do I subscribe or give a gift subscription?

Please visit our subscription Web site to find the best option for your needs.


When will my first issue arrive?

You will receive your first issue between three and six weeks after purchasing a print subscription. Each issue is published one week prior to the cover date, and most subscribers receive it a few days after publication. For subscribers outside the United States, each issue may arrive up to two weeks after the cover date.

was mailed to you most recently or .


What does my subscription include?

All subscriptions provide unlimited digital access to The New Yorker’s offerings, including windkraftusa.com, the online archive, the New Yorker Today app, and the Google News feed. Print subscribers also receive the print edition of the magazine, published weekly (except for select combined issues throughout the year).


My subscription included a tote bag. When can I expect it to arrive?

体育投注平台All tote bags are currently delayed by the coronavirus crisis. Although we are unable to estimate a delivery date at this time, we can guarantee that your bag will be shipped as soon as inventory becomes available. We sincerely apologize for the inconvenience.

Under normal circumstances, the tote ships six to eight weeks after your payment is processed. International orders may take longer to ship, and packages may be delayed at customs. We regret that our staff cannot track tote bags after they enter the postal system.

The New Yorker also offers tote bags with limited-time or seasonal designs. The design of the bag depends on the offer you purchase, and will be displayed on the order form when you subscribe. At this time, tote bags cannot be purchased independently from a subscription, and the design cannot vary from the one available with your offer.


What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, and Diners Club cards. We also accept PayPal, Apple Pay, and Amazon Pay. Alternatively, checks can be mailed to The New Yorker体育投注平台, P.O. Box 37684, Boone, IA 50037-0684.


Can I get a receipt or confirmation of my subscription, account details, or cancellation?

Yes, our staff would be happy to send you a receipt. After subscribing, you can expect to receive a confirmation e-mail within twenty-four hours. For all other requests, please e-mail help@windkraftusa.com or call 800-444-7570 (515-243-3273, if outside the United States).


When will I be charged?

Credit cards are charged as soon as your order is received. It may take up to three days for the charge to appear on your credit-card statement. Before the start of each renewal, you will be e-mailed a reminder notice summarizing the details of your subscription and the rate that you will be charged.


Why do I need to provide a mailing address for a digital subscription?

Should your e-mail address ever become defunct, we will send notifications about your subscription to your postal address instead.


Can I subscribe to The New Yorker if I live outside the United States?

Yes. You can subscribe to The New Yorker from most countries, although it may take longer to receive print issues in the mail. For assistance, e-mail help@windkraftusa.com or call 515-243-3273.


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Managing Your Subscription

I forgot my password. How can I recover it?

On windkraftusa.com, select Sign In at the top-right corner of your screen, then Forgot password?. If there is a New Yorker体育投注平台 account associated with your e-mail address, we will send you instructions for resetting your password.


How do I make changes to my e-mail address or password?

Please visit My Account体育投注平台 to manage your windkraftusa.com account information, including your e-mail address and password.


What does it mean to link or verify my subscription? Why is this important?

体育投注平台Creating a windkraftusa.com account and subscribing to the magazine are independent operations. It is possible to create a windkraftusa.com account without being a subscriber, and vice versa. In order to read unlimited articles as a subscriber on windkraftusa.com, you’ll need to link your subscription to your windkraftusa.com account.

体育投注平台To link your subscription:

  1. Sign in to your windkraftusa.com account (or create one, if you haven’t yet).
  2. Visit windkraftusa.com/account/link.
  3. Enter your account number or subscription number, which can be found in two places: the Account summary section of and the mailing label of a magazine, if you are a print subscriber.
  4. Or, select the link to use your shipping address.

If you have trouble linking your subscription, please e-mail help@windkraftusa.com or call 800-444-7570 (515-243-3273, if outside the United States).


I have multiple New Yorker accounts. Can I combine them?

Yes, our staff would be happy to assist you. Please e-mail help@windkraftusa.com or call 800-444-7570 (515-243-3273, if outside the United States).


How do I unsubscribe from The New Yorker?

You can pause or cancel your subscription (or a gift subscription) via .


If I cancel my subscription, when does the cancellation go into effect?

The cancellation will be processed immediately, though you may receive one to two additional issues after ending your subscription.


How can I receive confirmation of my cancellation?

Our staff would be happy to send you a confirmation. Please e-mail help@windkraftusa.com or call 800-444-7570 (515-243-3273, if outside the United States).


How can I cancel my print subscription and keep digital access only?

Please e-mail help@windkraftusa.com or call our staff at 800-444-7570 (or 515-243-3273, if outside the United States).


How do I check on when my subscription expires?

You can view the expiration date of your subscription (or gift subscription) via .


How do I temporarily suspend my subscription?

You can stop your subscription (or gift subscription) for up to one year, and then resume it, via by selecting Manage Subscription, then Suspend Subscription.


If I suspend my print subscription, will I still have access to windkraftusa.com, the archive, and New Yorker mobile apps?

While your subscription is suspended, you will have limited access to windkraftusa.com. Just like a reader who has not subscribed, you will be able to view the windkraftusa.com home page, section pages, video hub, Goings On About Town listings, and a limited number of articles per month across the Web site and Today app. The archive is available to active subscribers only.

体育投注平台In the New Yorker Magazine app, you will continue to have access to any issues that were released while you were a subscriber.


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Reading on a Phone, Computer, or Tablet

Why should I create a windkraftusa.com account?

All readers are encouraged to create a free account on windkraftusa.com, regardless of their subscription status. Signing in enables you to save your place while solving the crossword, submit ideas to the Cartoon Caption Contest in one step, save stories for later, and more.

If you subscribe to The New Yorker, you also have unlimited access to articles on windkraftusa.com, as well as the Magazine tab in the New Yorker Today app and the complete New Yorker archive online. However, you won’t be able to access any of the above without a windkraftusa.com account.

If you have not done so, please create a free account now.


Are all New Yorker articles available on windkraftusa.com?

体育投注平台Every article since 2007, whether it was published in the magazine or only on the Web, is available on windkraftusa.com. Every issue of the magazine dating back to its founding, in 1925, is available to subscribers at archives.windkraftusa.com.


Do I need a subscription to access windkraftusa.com?

If you are not a subscriber, you have limited access to The New Yorker’s Web site and apps.

You can view windkraftusa.com’s home page, section pages, video hub, Goings On About Town listings, and a limited number of articles per month across the Web site and Today app. The archive is available to subscribers only.

Subscribers enjoy unlimited access to windkraftusa.com and New Yorker apps.


Is the magazine available on mobile and tablet devices?

Yes. The New Yorker Today app is the best way to view all of The New Yorker’s offerings, including daily news and culture coverage from the Web, and each week’s issue, in full.

Subscribers can read the complete magazine by opening the Today app, then selecting Magazine at the bottom of the screen. Every issue since 2008 is available to browse and save off-line.

The New Yorker Today app is available through the App Store, and digital editions of the magazine are available through Amazon Newsstand and the Nook bookstore.


Which devices support the New Yorker Today app?

The New Yorker Today app can be downloaded to your iPhone, iPad, or iPod for free from the . While the app is not currently available for Android devices, Android users can read New Yorker stories via Google News.


Do I need a subscription to access the Today app?

体育投注平台The app is free to download. Subscribers can view as many articles and issues as they’d like, and non-subscribers have access to a limited number of articles each month.


Can I share stories from the Today app through e-mail or social media?

体育投注平台Yes. While entire issues are available for subscribers only, each individual story is shareable. The link will direct viewers to the story on our Web site.


I have an active digital subscription. How do I get unlimited access to the New Yorker Today app?

  • Visit the Settings tab in the Today app.
  • If you already have a windkraftusa.com account, select Sign In.
  • If, after signing in, you see the option to Link Your Subscription, please do so.
  • If you do not have a windkraftusa.com account, select Link Your Subscription, enter your subscription details, and create an account.

体育投注平台You will then be able to use your windkraftusa.com account to get unlimited access to our apps, windkraftusa.com, and the online archive.


How do I get unlimited access to the magazine on my iPhone, iPad, or iPod?

If you already have a windkraftusa.com account, and have linked it to your subscription, and select Sign In from the home screen.

If you are a subscriber but do not have a windkraftusa.com account, please create one and link your subscription.

If you do not have an active New Yorker subscription, please subscribe to get unlimited access to the magazine.


I subscribed through the New Yorker Magazine app or the New Yorker Today app on my iPhone, iPad, or iPod. How do I get unlimited access to windkraftusa.com, the New Yorker Today app, and the archive?

Immediately after you subscribed through the app, you were prompted to create a windkraftusa.com account. If you have not done so, you can now.

If you subscribed through the New Yorker Today app:

  • Visit the Settings tab in the Today app.
  • If you have a windkraftusa.com account, select Sign In under My Account.
  • If you do not have a windkraftusa.com account, select Create Account.
  • If you do not see Create Account, select Restore Your Purchases.

体育投注平台If you subscribed through the New Yorker Magazine app:

  • Visit the My Account tab in the Magazine app.
  • Select Get windkraftusa.com access and sign up.
  • If you have an account, select Already have a log-in at windkraftusa.com? to sign in.

You will then be able to use your windkraftusa.com account to get unlimited access to our apps, windkraftusa.com, and the archive.


I purchased a subscription to The New Yorker through the Today app. How can I cancel it?

If you subscribed through the New Yorker Today app, you’ll need to .


I purchased a New Yorker subscription on Google Play. Does that provide unlimited digital access to The New Yorker?

If you subscribed through Google News, you may have access to The New Yorker online. Please call us at 800-444-7570 (or 515-243-3273, if outside the United States) to create a windkraftusa.com account.


I purchased a New Yorker subscription on a Kindle Fire. Does that provide unlimited digital access to The New Yorker?

If you subscribed through Amazon on a Kindle Fire, you may have access to The New Yorker online if you created a windkraftusa.com account at that time. Please call us at 800-444-7570 (or 515-243-3273, if outside the United States), or e-mail help@windkraftusa.com.


How do I get unlimited access to The New Yorker on the Kindle Fire?

  • If you’re already a subscriber, open the Newsstand Store.
  • Visit the New Yorker Magazine page.
  • Select Verify Your Subscription.
  • If you already have a windkraftusa.com account that is linked to an active subscription, sign in.
  • If you are a subscriber but do not have a windkraftusa.com account, enter your account number and Zip Code.

The current issue should begin downloading immediately, and your back issues will appear in the Cloud tab of the Newsstand.

If you do not have an active New Yorker subscription, you can purchase one online体育投注平台 or in the Newsstand.


I purchased a New Yorker subscription on my Nook Color Tablet. Does that provide unlimited digital access to The New Yorker?

If you purchased a subscription directly from Barnes & Noble, your access is limited to your Nook Color Tablet. If you have questions, please call us at 800-444-7570 (or 515-243-3273, if outside the United States), or e-mail help@windkraftusa.com.


How do I get unlimited access to The New Yorker on my Nook?

  • If you’re already a subscriber, open the Nook Bookstore.
  • Visit the New Yorker Magazine page.
  • Order a monthly subscription to begin a fourteen-day trial. You will not be charged.
  • After submitting your order, check your in-box. You will receive an e-mail with instructions for redeeming your free offer as an active magazine subscriber.

If you do not have an active New Yorker subscription, you can subscribe online or in the Nook Bookstore.


How do I get unlimited access to The New Yorker on my Android phone or tablet?

  • If you’re already a subscriber, open the Google News app.
  • Visit the New Yorker Magazine page.
  • Select Already a subscriber? Activate your account.
  • When you’re asked whether you’d like to continue to the Web site, select Continue.
  • If you already have a windkraftusa.com account, and have linked it to an active subscription, sign in and select Continue.
  • If you haven’t linked a subscription, select Set up your account and follow the prompts.

If you do not have an active New Yorker subscription, you can subscribe online or in the Google Play Store.


How can I access New Yorker articles on Google News?

Google News provides a continuous feed of stories and cartoons from windkraftusa.com, optimized for viewing on an Android device. To enjoy unlimited access to The New Yorker体育投注平台 in Google News:

  • Search for The New Yorker in Google News.
  • Select the Eustace Tilley icon for The New Yorker News Source
  • If you already have a subscription, select Verify your subscription
  • If you already have a windkraftusa.com account associated with an active subscription, sign in.
  • If you are a subscriber but do not have a windkraftusa.com account, you can enter your account number and Zip Code.

If you do not have an active New Yorker subscription, you can subscribe online or on The New Yorker’s Google News feed.


Do I need a subscription to follow The New Yorker in Google News?

The New Yorker’s feed is free to follow, allowing all readers to enjoy a limited number of articles per month at no charge. New Yorker体育投注平台 subscribers have unlimited access to the feed, with subscriptions available on a monthly or annual basis.


How can I cancel my Google News access?

If you subscribed to The New Yorker through Google Play Newsstand, you will need to .


How can I access windkraftusa.com articles published on Flipboard?

Flipboard provides a continuous feed of stories and cartoons from windkraftusa.com. To enjoy unlimited access to The New Yorker on Flipboard:

  • Open the Flipboard app.
  • Select the Menu.
  • Select Following, then Accounts.
  • Scroll down and select The New Yorker.
  • If you already have a windkraftusa.com account associated with an active subscription, sign in.
  • If you are a subscriber but have not linked it to your account, select Link Your Subscription.

Do I need a subscription to access New Yorker articles on Flipboard?

The New Yorker’s feed is free to follow, allowing all readers to enjoy a limited number of articles per month at no charge. New Yorker体育投注平台 subscribers have unlimited access to the feed, with subscriptions available on a monthly or annual basis.


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Additional Offerings

How do I sign up for e-mail newsletters?

Visit windkraftusa.com/newsletters to sign up for any of our offerings, including The Daily, This Week’s Issue, The Sunday Archive, Daily Humor, The Borowitz Report, The New Yorker Recommends, Fiction, Podcasts, John Cassidy, and more.


I signed up for your newsletters. Why am I not receiving them regularly?

Please check your junk folder. If the problem persists, please call us at 800-444-7570 (or 515-243-3273, if outside the United States), or e-mail TNYinbox@windkraftusa.com.


How do I unsubscribe from a newsletter or marketing e-mail?

To unsubscribe from a newsletter, select Unsubscribe at the bottom of the e-mail, or sign in to windkraftusa.com and navigate to My Account体育投注平台 from the top-right corner. You can manage your newsletter subscriptions at the bottom of your profile.

For all marketing e-mails, select Unsubscribe at the bottom of the e-mail.


How can I find The New Yorker on social media?

Follow The New Yorker or @newyorkermag on Twitter, Facebook, Instagram, Tumblr, LinkedIn, and Snapchat. New Yorker cartoons are featured at @newyorkercartoons on Instagram and The New Yorker Cartoons on Facebook; our photo and art departments also maintain their own Instagram feeds at @newyorkerart and @newyorkerphoto, respectively.


Do your contributors have social-media feeds? Where can I find them?

体育投注平台Visit our to find out more about our writers and artists, including information on how to follow them on social media, where to read their latest stories, and more.


How can I contact editors or contributors?

To provide feedback on a story, please write a letter to the editor by e-mailing themail@windkraftusa.com. The New Yorker is not able to share contributors’ contact information or forward messages directly to them.


How can I listen to New Yorker podcasts?

The New Yorker Radio Hour, The Political Scene, our two fiction series, and our poetry podcast are all available on our Podcasts hub体育投注平台, or by downloading episodes, for free, from iTunes and most other platforms.


How can I submit an idea or piece?

We accept submissions for Fiction, Poetry, Shouts & Murmurs, Daily Shouts, and Cartoons. Instructions are available on our Contact Us page.

We regret that we cannot consider unsolicited submissions for The Talk of the Town, Goings On About Town, Personal History, or any other sections.


What is the online archive?

The archive stores digital replicas of every print issue of The New Yorker published since 1925. Subscribers can explore the archive at .


How do I search the archive?

体育投注平台Once you’ve selected the magnifying glass from the top-right menu, you can choose whether to search the issue you’re currently viewing or the entire archive. The search uses Optical Character Recognition to scan every word in the issue or archive, including advertisements.


How can I share articles from the archive?

Articles cannot be shared directly from the archive. Instead, please share the equivalent page on windkraftusa.com体育投注平台 after searching for the article of interest on the Web site.

All stories since 2007 are available on windkraftusa.com in their full form, along with many selected pieces published before 2007.


Can I print articles from the archive?

Yes. Select the Print icon in the top-right toolbar, then choose which pages you’d like to print. A printer icon will appear over each page you’ve selected to be printed. Once you’ve finished selecting pages, select the paper size and then click the blue Print体育投注平台 button at the top of the page.


Can I buy single issues from the archive?

We no longer sell single digital issues through the archive. Subscribers can access every issue as part of their subscription, and nonsubscribers can体育投注平台 purchase single issues through the New Yorker Magazine app.


Where can I find back issues of the magazine?

体育投注平台Subscribers can access every issue published since 1925 at . The archive stores digital replicas of every print edition, without the digital bonus material available through our apps or on windkraftusa.com.


Can I view back issues of The New Yorker online?

If the back issue was published after the app launched for your device, it should be available.

  • iPad issues are available beginning October 4, 2010.
  • Kindle Fire issues are available beginning November 14, 2011.
  • Nook Color Tablet issues are available beginning December 12, 2011.
  • iPhone issues are available beginning August 13 & 20, 2012.
  • Google News may have back issues from April 22, 2013 through December 2019 available.

体育投注平台Subscribers can also visit archives.windkraftusa.com for digital access to every issue published since 1925.


Are printed back issues available?

体育投注平台Select individual issues dating back to 1925 are available, through our Back Issues Department, for $10.50 each. For orders outside the United States (including Canada), the price per issue is $11.45. These prices include shipping and handling.

Please call 800-825-2510 (or 515-243-3273, if outside the United States) to order by credit card. We accept MasterCard, Visa, American Express, Discover, and Diners Club.

体育投注平台If you would like to pay by check or money order, send your request to:

The New Yorker Back Issues, P.O. Box 37684, Boone, IA 50037-0684

Please include the cover date of the issue, and a check or an international postal money order payable to The New Yorker.


How can I find or purchase prints of covers or cartoons?

New Yorker体育投注平台 covers and cartoons are available for purchase in the . To find a specific cartoon, search by keyword, title, or artist.


What is the Cartoon Caption Contest, and what are the rules?

Each week, we provide a cartoon in need of a caption. You, the reader, submit a caption, we choose three finalists, and you vote for your favorite.

Anyone can enter or vote in the Cartoon Caption Contest体育投注平台, whether or not you are a subscriber. You will just need to sign in or create a free windkraftusa.com account, if you have not done so before.

Anyone age thirteen or over can enter, except employees, agents, or representatives of the sponsor or any other party associated with the development or administration of the contest, or any member of their immediate family. See the complete rules.


What is the New Yorker Festival?

Held every fall in New York City, the New Yorker Festival is an annual celebration that brings the breadth and spirit of the magazine to life. In the course of a weekend, The New Yorker’s staff sits down with the world’s leading writers, artists, filmmakers, actors, comedians, politicians, activists, and athletes. The festival also features live performances, film previews, and excursions throughout the city.

Subscribers are invited to purchase tickets before they are released to the general public. For more details, visit .


How can I license the rights to a piece from The New Yorker?

Our staff would be happy to assist you. Please e-mail image_licensing@condenast.com.


How can I advertise in The New Yorker?

Please contact us at advertising@windkraftusa.com.


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Technical Troubleshooting

I am a current subscriber. How can I access articles behind the paywall on windkraftusa.com?

All subscribers have unlimited access to windkraftusa.com and our mobile apps, once they are signed in. Please remember to sign in on all of your devices—smartphones, tablets, and computers—in order to access the magazine seamlessly everywhere.

If you do not have a windkraftusa.com account, please create one. If we cannot verify that you have an active subscription based on your e-mail address, you may need to enter your subscription account number or mailing address.


I’m signed in, but am still seeing the paywall. What should I do?

If you continue to hit the paywall after signing in, there are two likely explanations. Your subscription may have expired, or your account may not be linked to your subscription.

To link your subscription, please visit windkraftusa.com/account/link体育投注平台. If you have trouble linking the two, we recommend signing in to to confirm that your account number and mailing address are listed correctly.

For further assistance, please contact our Customer Care team at 800-444-7570 (515-243-3273, if outside the United States), or e-mail help@windkraftusa.com.


Why doesn’t windkraftusa.com keep me signed in?

When you sign in on windkraftusa.com, be sure to check the box that reads “Keep me signed in.” As long as you have cookies enabled, the Web site will remember your account on that browser.

Please keep in mind that social-media platforms, including Facebook, Twitter, Instagram, and Google’s Accelerated Mobile Pages use their own browsers with sign-in requirements that are beyond The New Yorker’s control. (For example, if you browse Twitter on your phone, and click on a New Yorker link, the article will open in Twitter’s in-app browser.) Each of these browsers has varying abilities to remember sign-in information (or “cookies”), which may result in your having to sign in again.

Similarly, if you click on a New Yorker link through an e-mail or newsletter, and the article opens in a new browser window, you may need to sign in again. Once you have done so, you won’t have to sign in again in that window.

For a seamless experience, we recommend reading The New Yorker on windkraftusa.com or in the New Yorker Today app.


I am trying to subscribe, but the system says I already have an account. How do I fix this?

You may have a duplicate account, in which case our staff would be happy to assist you. Please e-mail help@windkraftusa.com, or call 800-444-7570 (515-243-3273, if outside the United States).


I tried to create an account but am seeing an error message that says my subscription is already associated with one. What can I do?

If your subscription is already associated with an account, please sign in to that account. If you have trouble recalling which e-mail address is associated with your subscription, please contact us at 800-444-7570 (or 515-243-3273, if outside the United States), or e-mail help@windkraftusa.com.


I’m trying to link my print subscription, but keep getting rejected. What can I do?

体育投注平台Please make sure that the address you entered is the exact address associated with your subscription. If you have a Canadian address, make sure to enter your postal code without any spaces.

If you purchased a digital-only subscription through an app on an iPhone, Android, or Kindle device, you will need to link your subscription using the same app. If you have any trouble, please contact us at 800-444-7570 (or 515-243-3273, if outside the United States), or e-mail help@windkraftusa.com.


What should I do if my New Yorker iPhone or iPad app crashes?

体育投注平台Try closing any other apps that are running in the background of your device. If problems persist:

  • Force-quit the app, then reopen it.
  • Turn your device off, then back on.
  • Delete and reinstall the app.

If the issue persists, please let us know by calling 800-444-7570 (or 515-243-3273, if outside the United States), or e-mailing us at help@windkraftusa.com.


I unsubscribed from an e-mail or newsletter but am still receiving it. What can I do?

You can manage your e-mail preferences online at any time. Visit windkraftusa.com and select My Account体育投注平台 in the top-right corner. Then, scroll down to the newsletter section and uncheck the box of any newsletter you would no longer like to receive. It may take up to forty-eight hours for your request to be processed.

If you have already unsubscribed and are still receiving unwelcome e-mail, please contact us at privacy_administration@condenast.com.


Why won’t the pages of the archive turn?

You may not be signed in, which is often due to your browser’s cookies. Try opening your browser’s preferences (or settings) and deleting all of the cookies related to . You’ll then want to quit the browser, reopen it, and sign in again. Refreshing the page may also solve the problem.


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Thank you for reading The New Yorker. For further assistance, please e-mail help@windkraftusa.com体育投注平台 or call us at 800-444-7570 (515-243-3273, if outside the United States).

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